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The short version

CallPrep has three moving parts, and every integration belongs to one of them.
Connecting a channel does not send anything on its own. A channel only sends when an Autopilot has a step on it — see Dashboard → Autopilot.

The channels at a glance

Every channel sends from your account, never from a shared or synthetic one. See the Billing page for what your plan includes.

What each integration is for

HubSpot

The source of leads and the record of what happened. New contacts start the flow; every message sent is written back onto the contact timeline.

LinkedIn

Connection requests with a personalised note, and follow-up messages once the request is accepted.

Email

Outreach from your real mailbox, threaded into one conversation, with reply and bounce detection.

WhatsApp & Telegram

Short follow-ups to leads who already engaged. Cold messaging is off by default on both.

Setup order

  1. Add your product — Settings → Product. Everything else runs on it.
  2. Connect HubSpot — this is what feeds leads in.
  3. Connect at least one channel — LinkedIn is the quickest to start with.
  4. Create an Autopilot — Dashboard → Autopilot, from scratch or from a template.
Step 4 is the one that decides whether anything is sent. An account with HubSpot and a LinkedIn seat connected but no Autopilot enabled will sit quietly and never contact anyone.

Need help?

Stuck on any of this? Write to hello@callprep.app and we’ll get back to you within one business day.