Documentation Index
Fetch the complete documentation index at: https://docs.callprep.app/llms.txt
Use this file to discover all available pages before exploring further.
What is a credit?
One credit = one call toPOST /research. Credits are consumed when you submit a new
research request, regardless of whether the result comes from cache or live API calls.
Credit reset
Credits reset at the start of your billing cycle — the same day each month as when you first subscribed. You’ll see the exact reset date on your Analytics page. Unused credits do not roll over to the next month.Monitoring usage
You can track your credit usage in real time:- Sidebar — remaining credits shown in the dashboard sidebar
- Analytics page — daily usage chart and credit donut
Credit alerts
Enable email notifications at 75% and 95% usage in Settings → Notifications.Cache hits still consume credits
When a research request returns cached data (response in under 2 seconds), 1 credit is still consumed. This is intentional — you’re using the service and the cached data was paid for on a previous request.Credit refunds
Credits are refunded automatically if a research job fails due to an infrastructure error (timeout, pipeline crash). Credits are not refunded when:- The prospect wasn’t found in any data source
- The AI step failed but other data was returned
- You submitted an invalid email
research_id.