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Documentation Index

Fetch the complete documentation index at: https://docs.callprep.app/llms.txt

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Typically 20–60 seconds. If the prospect was recently researched, results may return much faster — sometimes in under 2 seconds.
If no data is found for the provided email, the pipeline still attempts to enrich the company via the email domain and generate AI insights from available data. The status will still be completed, but some fields like summary or opening_talk may be null.
No. Only POST /research consumes 1 credit. You can poll GET /research-status as many times as needed without any credit impact.
Yes. CallPrep caches enriched data per (email, product) combination. Subsequent requests for the same email return data much faster. A credit is still consumed per request — but the response may be near-instant.
All AI-generated fields (summary, opening_talk, synergy_points, etc.) are generated in the language set in your account preferences. Supported languages: English, Polish, German, French, Spanish, Italian, Portuguese, Dutch. Source data is always translated to your preferred language.
No. Decision makers are a plan-gated feature available on Growth and Scale plans. If your plan doesn’t include this feature, decision_makers will be an empty array. You can check your plan on the Billing page.
By default, CallPrep auto-detects the company LinkedIn URL from the enrichment data. Providing company_linkedin_url in your request overrides auto-detection — useful when the prospect’s profile doesn’t link to the correct company page.
No. All enriched data is scoped to your account and product. Different users never see each other’s data, even for the same email address.
If status remains processing for more than 3 minutes, the job will automatically transition to failed. You can then resubmit the same request. If this happens repeatedly, please contact hello@callprep.app with the research_id.
Yes — credits are refunded automatically when a job fails due to an infrastructure error. For other cases, contact hello@callprep.app with the research_id.
synergy_points is an AI-generated list of 4 connections between the prospect’s company and your product — based on the product context tied to your API key. This field is unique to CallPrep and personalised per API key, not generic advice.
Go to API Keys in the dashboard, find your key, and edit the product settings. Changes apply to all future research requests using that key. Existing cached data is not affected.